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  • CAA gearup - global
  • Shipping & Returns

    FOR USA CUSTOMERS:

    PAYMENTS
    CAA accepts payment by VISA, Mastercard, Discover, and American Express. Shortly after an order is placed, you will receive a confirmation email detailing specifics of the order. Orders that are out of stock will be placed on backorder and shipped when available. Credit cards are charged only when item(s) ship.

     

    SHIPPING POLICY
    Free shipping on all orders over $100. (Excludes: Alaska, Hawaii, and Puerto Rico)

    In stock items will typically ship within 1-2 business days (M-F). All packages for continental U.S. addresses are shipped via Ground, and transit times will vary depending on location (Alaska & Hawaii will ship USPS). Please allow up to 48 hours for us to process your order.

    International orders are handled by CAA in Israel. Please email your order(s) to info@caagearup.com or is visit www.caagearup.com

     

    WARRANTY
    We offer an unconditional lifetime warranty on defective or broken CAA products with proof of purchase. Please contact us directly at +1 (754) 205-9385 x116 or infousa@caagearup.com.

     

    RETURNS & EXCHANGE
    If for any reason you are not completely satisfied with your product(s) please call us at +1 (754) 205-9385 x116. Proof of purchase will be required for any return or exchange. Before returning any items, please contact our customer service for a Return Authorization number (RA). We will not be able to process your return without the RA number. All packages received without an RA# will be refused. All returns are subject to a 20% restocking fee.

     

    Your satisfaction is of the upmost importance, if you purchased the product directly from us we will gladly replace, exchange, or refund.

     

    If you purchased the product from one of our dealers or distributors, we will only replace manufacturer's defective your product--for a refund you must contact the point of purchase. CAA is not responsible for shipping charges.